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COVID-19

At Pedalheads, the safety of our camp participants (campers, instructors and supervisors) is always our first priority. We understand that many parents may have general concerns regarding the current COVID-19 respiratory illness and potential implications for their Pedalheads program.

In developing a COVID-19 action plan and response, Pedalheads is actively monitoring and following the guidance of public health agencies across North America. These include the U.S. Centers for Disease Control and Prevention (CDC), the Public Health Agency of Canada (PHAC) along with regional and local public health agencies. This may lead to decisions regarding to delays, or cancellations of programs but are made in the best interest of safety.

As an organization, we are hopeful that if we all do our part, we will help flatten the curve. This is a constantly evolving situation and we would like to thank all of our parents for their understanding and patience during this difficult time.

Keep up to date with the latest updates around commonly asked questions about Covid-19 with regards to Pedalheads.

FAQs

1) I am registered for a summer program with Pedalheads – are these still running?

As of July 6, all 2020 Pedalheads camps are operational. There have been a few sites changes and we have had to juggle a few campers to abide by physical distancing and cohort requirements in each region. Our registration pages have real-time information regarding available spaces.

Our team has worked diligently to adapt our camp programming and operational plans to meet the health and safety guidelines developed by governments and health professionals. Each region has slightly different requirements for protocols like groups sizes and face coverings. Please note that most jurisdictions have specific guidelines for summer camp operators that may be different than directives for the general public. To find out more details about your specific region, please click here.

– Updated on Jul 6, 2020
2) I would like to cancel my lessons or camp? Has your cancellation policy changed given the recent Covid-19 pandemic?

We will be abiding by each region’s specific summer camp guidelines that have been recently issued. These guidelines have been released by your province/state’s government in conjunction with the Ministry or State Department of Health. Please note that most jurisdictions have specific guidelines for summer camp operators that may be different than directives for the general public. To find out more details about your specific region, please click here.

In the event of a program cancellation initiated by Pedalheads, we will advise parents a minimum of two weeks prior to the scheduled start date of camp and offer a full "no hassle", credit or refund (without fee) to the original form of payment. All impacted individuals will be directly contacted by Pedalheads.

For more details please visit our policies page.

– Updated on Jun 11, 2020
3) What is Pedalheads doing regarding safety at camps and lessons?

We will be abiding by each region’s specific summer camp guidelines that have been recently issued. These guidelines have been released by your province/state’s government in conjunction with the Ministry or State Department of Health. Please note that most jurisdictions have specific guidelines for summer camp operators that may be different than directives for the general public. To find out more details about your specific region, please click here.

For general information on our new health and safety protocols, see below:

– Updated on Jul 6, 2020
4) What does your Phase 1 : Re-opening of Spring Swim Session at Arbutus Pool look like?
– Updated on Jun 11, 2020
5) Are your swimming pools still open?

Our Vancouver Arbutus , Richmond River Club, and Burnaby Fitness 2000 pools will be running our phase 1 reopening for summer 2020.

– Updated on Jun 11, 2020
6) Is Pedalheads still hiring for the summer?

Yes. We are still planning to run camps and lessons this summer, so please feel free to find available job openings at Join Our Team.

– Updated on May 1, 2020

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