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COVID-19

We are happy to share that we were able to open over 95% of our camp locations this summer. That is over 140 different locations across North America. We would like to sincerely thank our facility partners that include school districts, community associations, churches, parks departments and even two shopping malls that rented us underutilized parking areas! These partners recognize the benefits of an outdoor summer program for kids and bent over backwards to facilitate our programs.

We are also pleased to share that through the hard work and diligence of our staff and the cooperation of all of our campers and parents, our camp safety precautions resulted in zero reported transmissions of the Covid-19 virus at any of our 140 camp and pool locations across 15 cities in Canada and the US.

There were many questions from parents, campers, and staff members this past year. We tried our best to respond promptly, accurately, and respectfully. It has been a challenging year for everyone and there has been lots to learn - and there are always opportunities for improvement.

WE ARE READY, PREPARED AND EXCITED FOR 2021!

At Pedalheads, the safety of our camp participants (campers, instructors, and supervisors) is always our first priority.

In developing and refining our COVID-19 action plan, Pedalheads actively monitors and follows the guidance of official public health agencies in the jurisdictions that we operate. These include the U.S. Centers for Disease Control and Prevention (CDC), the Public Health Agency of Canada (PHAC) along with regional and local public health agencies.

See our list of FAQ’s below and keep up to date with the latest regional and program updates here.

COVID-19 FAQs

What is Pedalheads doing at Spring Break and Summer Camps this year with regards to health and safety and COVID?

For the summer of 2020, we created and implemented a robust and health safety plan that allowed us to operate at over 140 locations in North America. The result was we experienced zero cases of COVID transmission at any of our locations. For 2021, we will continue to implement these health and safety practices at all locations. Here are some of the ways we work to keep everyone at our programs healthy and safe:

  • Use of equipment to support physical separation and define specific spaces/areas for campers, parents, and classes
  • Campers and instructors staying together in their small classes (learning groups or cohorts) for the week and not mingling classes
  • "Keep It Clean Stations" at every camp to help support enhanced hand washing, general hygiene, and routine facility cleaning of high-touch surfaces
  • Proper washing of hands before snack or meal breaks and as a normal part of bathroom/restroom breaks
  • Daily health screen for every family and staff upon arrival at camp
  • Contactless sign-in and sign-out procedures
  • PPE as required by local/regional health authorities
  • Limited sharing of equipment and teaching aids between classes and instructors, and any shared items will be separated out for cleaning before next use
  • Staggered snack breaks
  • Signage and communication at camp regarding physical distancing and other camp reminders with regards to COVID
  • One parent per child for drop off and pick up

Updated Jan 14, 2021

Cancellation policy for 2021

Our standard cancellation policy is in effect.

For more details, please visit our policies page.

In the event of a program cancellation initiated by Pedalheads, full credits or refunds to the original form of payment will be provided without any fees.

Updated Jan 14, 2021

What safety procedures are you implementing in your fall swim lessons?

Physical distancing of children & individual class groups

In order to protect children and staff, we are utilizing multiple measures to maximize health and safety at camp:
  • Utilizing toys that encourage individual play.
  • Tot docks with railings and lane ropes to support physical separation and to define specific spaces for individual swimmers and classes.
  • Signage and communication at pools regarding social distancing, provision of supplies for hand hygiene and respiratory etiquette.
  • Personal Protective Equipment worn by instructors to provide protection when physical distancing cannot be maintained. Swimmers will not be required to wear PPE.
  • Limited number of classes and participants at a time.
  • Beginner levels (Otter, Salamander, Sunfish, Swim Kids 1) will have a reduced ratio of either 2:1 or 3:1, depending on each class.
  • Actual lesson time will be 50 minutes in length to properly exercise physical distancing at pick up.

Limited building access

  • One parent per child will be allowed for drop off and pick up.
  • For Arbutus pool, the viewing deck is open for all parents – chairs will be spaced out and all parents must wear a mask while viewing. (this is subject to change at any time)
  • For Fitness 2000 and Richmond River Club pools, the viewing deck is open for parents of kids in the Sea Otter level and under only – chairs will be spaced out and all parents must wear a mask while viewing. (this is subject to change at any time)
  • There will be limited access to the change rooms and showers after class only, with a maximum of 2 families allowed in each at a time. Please arrive dressed and ready to swim. Because our change rooms are high-contact areas, use of the facility will be at the families’ discretion. There will be a disinfecting station available for use in the change rooms, however we still highly encourage swimmers to use the wrap-and-go method (change in your vehicle and shower at home). The toilets will remain open throughout the pool session.

Enhanced hand washing protocols & facility cleaning

  • Hand sanitizer – will be sprayed to all staff and swimmers prior to entering the swimming pool.
  • Instructions for campers and staff on how to cover mouth/no touching of face.
  • Proper handwashing will be required after all bathroom use.
  • Regular cleaning of high-touch surfaces.
  • During the lesson, each swimmer is given their own basket of individual toys and pool supplies. All pool equipment, supplies and toys used during the lesson will be disinfected at the end of each class.

Health checks for campers & staff

Daily health screen for staff.

Parent self assessment of child using Pedalheads Swim Covid Health Check:

Please assess your child using the Pedalheads Swim Covid Health Check within 8 hours prior to your child’s swimming lesson.

  1. Does the swimmer have any of the following key symptoms of illness?
    • Fever
    • Chills
    • Cough or worsening of chronic cough
    • Shortness of breath
    • Loss of sense of smell or taste
    • Diarrhea
    • Nausea and vomiting
  2. Has the swimmer returned from travel outside Canada in the last 14 days?
  3. Is the swimmer a confirmed contact of a person confirmed to have COVID-19?

If you answered "YES" to one of the questions included under ‘Key Symptoms of Illness’ (excluding fever), the swimmer should stay home for 24 hours from when the symptoms started. If the symptom improves, the swimmer may return to lessons when they feel well enough. If the symptom persists or worsens, seek a health assessment.

If you answered "YES" to two or more of the questions included under ‘Key Symptoms of Illness’ or the swimmer has a fever, seek a health assessment. A health assessment includes calling a physician or nurse practitioner, or 8-1-1. If a health assessment is required, the student should not return to lessons until COVID-19 has been excluded and symptoms have improved.

If you answered "YES" to questions 2 or 3, use the COVID-19 Self-Assessment Tool to determine if the swimmer should seek testing for COVID-19. If a COVID-19 test is not recommended by the health assessment, the student can return to lessons when symptoms improve and they feel well enough but only after 14 days of self isolation.

Promotion of "stay at home" if feeling ill or exhibiting any symptoms.

Drop-off and pick-up procedures

  • Specified lanes will be identified for drop off and pick up for families to line up in while maintaining physical distancing.
  • For Arbutus pool, the main entrance is closed. Please follow the signage to the temporary entrance.
  • For River Club pool, entrance will be through the back door. Please follow the signage for check-in.
  • For Fitness 2000, entrance will be through the main gym doors, but please line up in the hallway to be checked in.
  • For Jericho Pool, entrance will be through the main doors. Please follow the signage for check-in.

Updated on Nov 17, 2020

Are your Swimming Pools open?

Our Arbutus and Jericho locations (Vancouver), Richmond River Club, and Burnaby Fitness 2000 pools are all currently operating lessons.

Updated Jan 14, 2021

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