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COVID-19

We are happy to share that we were able to open over 95% of our camp locations this summer. That is over 140 different locations across North America. We would like to sincerely thank our facility partners that include school districts, community associations, churches, parks departments and even two shopping malls that rented us underutilized parking areas! These partners recognize the benefits of an outdoor summer program for kids and bent over backwards to facilitate our programs.

We are also pleased to share that through the hard work and diligence of our staff and the cooperation of all of our campers and parents, our camp safety precautions resulted in zero reported transmissions of the Covid-19 virus at any of our 140 camp and pool locations across 15 cities in Canada and the US.

There were many questions from parents, campers, and staff members this past year. We tried our best to respond promptly, accurately, and respectfully. It has been a challenging year for everyone and there has been lots to learn - and there are always opportunities for improvement.

WE ARE READY, PREPARED AND EXCITED FOR 2021!

At Pedalheads, the safety of our camp participants (campers, instructors, and supervisors) is always our first priority.

In developing and refining our COVID-19 action plan, Pedalheads actively monitors and follows the guidance of official public health agencies in the jurisdictions that we operate. These include the U.S. Centers for Disease Control and Prevention (CDC), the Public Health Agency of Canada (PHAC) along with regional and local public health agencies.

See our list of FAQ’s below and keep up to date with the latest regional and program updates here.

FAQs

1) What did Pedalheads do at summer camp this year with regards to safety and COVID?
We are proud to say that for the 2020 summer we ran at 138 Bike, sport, and trail locations plus 3 pools with no COVID transmission. With our robust health and safety plan being well executed by our wonderful staff members, we were able to keep our communities safe and provide families with a summer camp that got kids outdoors, active, and socializing. Here are some of the ways we kept everyone at our programs healthy and safe this past summer: – Updated on Sep 30, 2020
2) I would like to cancel my lessons or camp? Has your cancellation policy changed given the recent Covid-19 pandemic?

This Fall we are currently operating our British Columbia Swim programs only. Our standard cancelation guidelines apply to all Fall and Winter registrations. We will be reviewing our policies as we approach our 2021 summer camp registration openings planned for January.

In the event of a program cancellation initiated by Pedalheads, we will offer a full "no hassle", credit or refund (without fee) to the original form of payment. All impacted individuals will be directly contacted by Pedalheads.

For more details please visit our policies page.

– Updated on Sep 30, 2020
3) What safety procedures are you implementing in your fall swim lessons?
– Updated on Nov 17, 2020
4) Are your swimming pools still open?

Our Vancouver Arbutus, Richmond River Club, and Burnaby Fitness 2000 pools will be running for fall 2020.

– Updated on Sep 4, 2020

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